FAQ

FAQ

We require a deposit to secure every booking, this deposit goes towards your tattoo. Deposits are non-refundable and non-transferable. Deposit amount depends on Artist’s individual policies and must be received within 24 hours of booking being made.

Please familiarise yourself with our cancelation policy.

All cancelations within 48 hours of an appointment will lose their deposit, and to rebook that appointment a new deposit will be required.

We understand that life gets busy and are happy to reschedule, but require more than 48 hours notice.

All no shows will lose their deposits, and when rebooking the full amount will be charged. Any future tattoo bookings may also require full amounts to be paid to secure booking.

All artists reserve the right to decline rebooking clients who continuously cancel or reschedule.

You need to be 18+ to be tattooed without consent of a guardian. Your artist may ask to see a form of identification. Acceptable forms of ID are NZ Drivers Licence or Passport, NZ or International.

For clients 16 & 17 years of age a guardian must be present to give consent. Identification and proof of guardianship will be required. You must let the artist know of underage at time of booking. All artists reserve the right to decline tattooing underage clients.

When you arrive for your appointment you will be required to fill out a Consent and Medical form. Your artists will also discuss with you the risks involved with tattoos, ensuring you are fully informed.

 

All artists reserve the right to refuse service.

For reasons such as, but not limited to,

  • Inappropriate tattoo subject or placement.
  • Client impairment such as alcohol / drug use etc.
  • Artist being unaware of client being underage.
  • Medical grounds – artist may determine its not in clients best interest.
  • Inappropriate behaviour / attitude.
Numbing Cream

Please speak directly with your artist about the use of numbing cream before your tattoo appointment. There are many risks involved such as compromised skin which can lead to bad tattoo quality, bad reactions such as chemical burns and infection. And it will impact how well your tattoo heals.

Our artists reserve the right to cancel your appointment if you arrive with numbing cream applied without discussing it with you artist.

To see our full Aftercare Instruction please click on this link.

All tattoo’s must be paid for in full on the day of appointment.

We accept cash, eftpos and credit card. Credit card and paywave services will incur a 2.5% surcharge.

Gift Vouchers can be purchased from the studio (not online sorry).

Minimum voucher amount $50.

Each artist has their own design policy, however generally will not send artwork through prior to day of your booking. If you wish to see an artwork ahead of time please discuss this with your artist, an appointment in studio can be arranged.

All artworks remain the property of the artist.

  • Dress appropriately; think of the tattoo placement and the artists access. Wear something comfortable, during cooler months its a good idea to bring something warm.
  • Get a good nights sleep, if you’re tired and worn out your tattoo experience will be less pleasant!
  • Eat a good breakfast; come prepared with food and hydration.
  • Please ensure you practise good hygiene.
  • Please leave the shaving to the artists, and refrain from using fake tan before your appointment.
  • You are welcome to bring Headphones / Earbuds to listen to you own music.

Dark Days will not allow friends/families to watch the tattooing; however one or two people may wait in the waiting area. Children & infants are not permitted as they can cause distractions to the artist & are a safety risk.

We are located at 21b Normanby St, between The Fitz & Butterfly Preschool with the entrance on the carpark side. These car parks are all allocated so please park on the street.

Please arrive 10 minutes before your appointment time.